We're sorry to hear that your new product is missing parts. If you purchased your product from a physical retail store returning to them for an exchange is typically the quickest way of resolving the issue and getting you back on the road.
If the product was purchased from an online retailer, or you are unable to return to the store then we can help you directly. To be able to help we will need the following information;
- Name and part number of the product
- Date Code from the product
- Date of purchase
- Proof of purchase