We're sorry to hear that you're having a problem with your product. Before contacting us please review the following;
For Yakima Products;
Products purchased prior to March 2006 are no longer covered under warranty
For products purchased after 2006 click here to review our warranty
To begin your claim process you can contact us here or call Customer Service at 888-925-4621 during business hours
When submitting a claim online please attach the following to your claim form;
- Proof of purchase
- Photos that clearly show the issue
When calling please have the following available;
- Date and proof of purchase
- Details of the issue, including how it was being used, and what was being carried
- Photos that clearly show the issue
- Shipping address